Customer support

J.R. Merritt Controls is committed to supporting our customers and the products we sell. There are multiple ways to get in contact with us for your questions, general inquiries and further information you may have not found on this site.


SUPPORT DOCUMENTS

Check out product specifications, service bulletins, and spare part documentation.

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HOW-TO & SERVICE VIDEOS

Check out our archive of videos that cover the most common service processes.

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NEED SOME HUMAN HELP?

Submit your question online or get in touch with our support staff via email or phone.

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PRODUCT REFURBISHMENT

As a service to all customers, J.R. Merritt Controls offers a product refurbishment program to transform worn products to like-new condition.

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WARRANTY

Learn about J.R. Merritt's warranty and return policy. Submit warranty and return requests easily online.

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FREQUENTLY ASKED QUESTIONS

View common questions and answers about J.R. Merritt Controls' products and services.

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GLOSSARY OF TERMS & DEFINITIONS

Learn more about control system terminology with our expansive glossary of terms.

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TRACK YOUR UPS PACKAGE

Use your order number or your purchase order number to track your order.

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J.R. MERRITT CONTROLS, INC. COPYRIGHT 2019